Registered shipping: €12.00

Your order has not arrived?
Your order will be shipped to the specified address under normal postal conditions.
If you have a standard size mailbox: 38 x 26.5 x 3.2 cm, you do not have to stay at home.

This is the cheapest and works well in most cases
If you want to be sure that your order will arrive, you can send it by registered mail;
You must then choose the “registered mail” product.

You have chosen not to send your order by registered mail and your order has not arrived?
If your order has not arrived under normal shipping conditions, even though the address has been provided correctly. You can then choose to receive the amount back and cancel your order.

You can also choose to only pay the costs for “registered shipping”. Your order will be resent.

If this happens more often, we reserve the right to only send the next order by registered mail.

Your order has not arrived because an incorrect address was provided?
Only when the postal item is returned can it be resent to you in the same condition in which it was received.
If the mail item is not returned, there is no other option to place a new order.